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Teaching the ABCs of Business
GUIDES
Communication Guidelines in Small Businesses
A number of recommendations to increase the effectiveness of business communications in small businesses especially those owned by families.
Growing Profits Using ABC Customer Profiling
Profiling your customers to identify the most profitable ones.
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Disclaimer: These guides are written from the experience and view of the writer and are in no way considered the sole authority on the issues written about.
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GUIDES:
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Commmunication Guidelines
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Growing Profits Using Customer Profiling
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SUGGESTED READING
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The following guides are intended to assist business owners to become more effective CEOs.
Employee Accountability System
Essential components of an employee accountability system are identified. Holding employees accountable must start with a set of clearly written expectations. Feedback and discussion among all parties keep all working to achieve or exceed expectations and goals.
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Employee Accountability System
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Understanding Underperformance
Understanding Underperformance
A short list of questions to help identify the cause(s) of employee underperformance.
Business Mentors, LLC
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Jump Starting Technical Sales
A challenge often facing businesses making business to business technical sales is having enough capable and motivated sales people. This guide offers strategies for those making technical sales to create value for their customers. Sales will follow.
Jump Starting Technical Sales
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NEWSLETTERS:
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Winter 2011
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2 Key Responsibilities of Ownership
Mr. Inside & Mr. Outside
2 Key Responsibilities of Ownership
Mr. Inside & Mr. Outside or Operational & Strategic Leadership
The two most important responsibilities of ownership are protecting assets and getting a reasonable rate of return on them.
This guide is about operational and strategic leadership and when these come into play during critical periods of business growth.
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Summer 2011
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Fall 2011
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Spring 2012